BUSINESS PROCESS MANAGEMENT
A strategy to manage and improve the performance of a business through continuous optimization of business processes in an enclosed cycle of modeling, execution and measurement.
Reduce manual tasks, increase process volume and productivity, and enable Interaction of participating processes.
Reduce the gap between IT and Business, as well as development times. Accelerate change of business rules and be able to adapt quickly to changes in processes.
Visibility & Predictability
Increase regulations & compliance, reduce risk in the execution of processes and eliminate bottlenecks, improving quality and customer satisfaction.
When do we need BPM?
When processes with various considerations such as scaling or parameterization of SLAs are required, or when processes are poorly visible.
When there is a lot of paperwork and physical files that must go through various manual activities.
When there are numerous policies and regulations that must be integrated into the work processes. When local regulations require compliance with protocols or validations in business processes.
When needing integration between different systems and applications, or having cross-organizational workflows across different levels of cross-approval.
What does BPM accomplish?
Facilitate business-oriented design through user-friendly tools.
Provide a robust and reliable infrastructure to support the business.
Facilitate integration with people, business rules, events, systems, cases, documents and devices.